French Bilingual Customer Service Representative

Job Overview:

• Job Title: French Bilingual Customer Service Representative
• Hiring Company: Sitel Group
• Company Website: https://www.sitel.com/
• Remote Locations: United States
• Job Type:  Remote, Full-Time

We’re creating an opportunity for you to learn, lead, and grow in your career! At Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, you’ll move forward and provide support to customers of some of the world’s most well-known brands.*

As a trusted employer, we’ll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying, you’ll complete our video interview where we’ll get to know each other better. Be sure to look for an email from interviews@hirevue.com for your personal link. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Sitel Group® has more than 20 years of experience hiring for our customer support roles – our modernized application technology benefits our customers and you!

Job Responsibilities:

• Handle inbound service calls in both French and English
• Understand and strive to meet or exceed metrics while providing excellent customers service
• Drive customer satisfaction through voice, chat, and email communications
• Multitask and navigate through multiple systems

Job Requirements:

• You are 18 years of age or older
• You can speak and write both French and English fluently
• You have a high school diploma or GED equivalent
• You can pass a criminal background check and drug screening
• You are eager to advance your career with a reliable company
• You work well with a team or independently
• You are able to commit to 40 working hours per week

Employee Benefits:

• Hands-on, 100% paid training
• Work from home benefits include saving time, money, and the environment
• Benefits including medical, dental, life, and vision insurance, company matched 401K contribution, and generous paid time off

How To Apply:

Click “Apply” to fill in the application form!