Telehealth Care Coordinator

WellNow Urgent Care

September 11, 2022

Job Description

Job Overview:

  • Hiring Company: WellNow Urgent Care
  • Company Website: https://www.wellnow.com/
  • Remote Locations: United States
  • Job Type: Remote, Full-Time

WellNow Urgent Care is one of the fastest-growing providers of urgent medical care, telehealth and occupational medicine services in the United States, with more than 180 centers across New York, Illinois, Ohio, Michigan, Indiana and Pennsylvania.

We have an exciting opportunity to join our WellNow Virtual Care team as a Telehealth Care Coordinator. This is a fully remote role supports the WellNow Virtual Care department by processing patient registration records to ensure all needed patient information is correctly inputted and captured in our electronic medical records (“EMR”) system.

Come join our team today!

Job Responsibilities:

  • Evaluate patient records for accuracy and completion, and manually transcribe patient data into various EMR systems as required
  • Research medical, demographic, and financial elements of patient data to close a patient record efficiently and accurately
  • Maintain accurate and organized files, following established policies and procedures
  • Identify trends and issues, advise leadership when additional support may be needed
  • Complete daily work logs as assigned, proactively communicate results and status
  • Demonstrate strong work ethic and attention to detail
  • Maintain HIPAA compliance

Job Requirements:

  • High school diploma required
  • 1+ year experience with data entry or medical billing, preferably with a healthcare EMR
  • Customer service experience preferred
  • Strong communication skills

How To Apply:

Click “Apply” to fill in the application form!

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