Engineering Manager, Runner SaaS
Job Description
Currently, we have a single Runner group focused on the application development and management of the infrastructure needs of our shared runners used to run CI/CD jobs on gitlab.com. In order to further invest in the growth of the Runner group, we are creating a second Runner team focused on supporting these shared runners, and will be hiring an Engineering Manager to help lead the Engineering effort.
As a Backend Engineering Manager in our Runner SaaS group within the Verify stage, you’ll manage a team of Backend Engineers who implement solutions to operate the different types of CI Runners supported on gitlab.com, encompassing both application development and infrastructure management efforts. One of the primary charters of this team is to ensure feature development and maintenance work can be prioritized accordingly. For example, this currently involves supporting multiple types of Runners, supporting the infrastructure of shared runners on gitlab.com, and ensure proper versioning upgrades are being done.
What you’ll do in this role
- Manage and grow the Backend Engineers in the Runner SaaS group
- Collaborate with the Product Manager to help inform planning and author project plans for epics, and influence the overall direction of SaaS Runners
- Build an understanding of SaaS Runners, including their operational and performance challenges on gitlab.com. Be able to help manage requests or coordinate any incidents that arise, collaborating with team members across the organization.
- In addition to the Product Manager, work with the rest of the team (e.g. Engineers, Software Engineers in Test) to ensure the team direction is clear, and the team is delivering value aligned with business needs.
- Run agile project management processes. We work iteratively and release monthly.
- Maintain empathy for the team by keeping awareness of engineering processes and practices. Examples may include: evaluating individual workflow during one on ones ensuring production readiness reviews are being conducted collaborating with internal stakeholders throughout the department, as the single point of contact for any internal Runner requests
- Actively seek and hire globally-distributed talent
- Contribute to the sense of psychological safety on your team
- Foster technical decision making on the team, but make final decisions when necessary
- Draft quarterly OKRs and Engineering KPIs
- Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.
- For Colorado residents: The base salary range for this role’s listed level is currently $125,400 – $220,400 for Colorado residents only.
- Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.
- Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.
Skills Required
- Knowledge of CI/CD
- Experience scaling SaaS products
- An ability to operate within our view on leadership
- Demonstrated experience as a People Manager with a servant leadership mindset
- Technical credibility: The team works with Golang and deploys the Runner service onto VMs themselves. While we don’t require hands-on cloud infrastructure or development experience in these areas, it’s helpful to understand how SaaS applications are built and deployed
- Exquisite brokering skills: you’ll need to regularly collaborate with your team and internal stakeholders within the organization
- Excellent written and verbal communication skills
- You share our values, and work in accordance with those values
