Affiliate Manager
Job Description
At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry in sales automation-helping companies close more deals, faster than ever. Since our founding in 2013 we’ve grown to become a profitable, 100% globally distributed 60+ person team that is dedicated to building a product our customers love.
We’re looking to add a stellar person to become our first dedicated Affiliate Manager to help us manage our already successful affiliate program and level up our efforts to make this channel a significant percentage of our annual revenue.
** We have recently closed this position and are not actively hiring for this role at the moment. However, we are still taking applications for future openings.
About You
As an Affiliate Manager you’ll be responsible for managing and supporting our existing network of affiliates as well as growing the number of affiliates in the program through inbound application qualification and some outbound efforts. We’re looking for a proactive go-getter who is curious about people, has a strong and friendly demeanor, and enjoys talking to people with a vast range of backgrounds.
This isn’t your typical affiliate manager role. This program has already grown to produce 10% of our subscription revenue and we are looking for the right person to level up this program and double that number. We have consistent new applications for the program and we need someone to dedicate 100% of their time helping these affiliates acquire more customers for Close.
Sky’s the limit for the go getters out there! 🚀🚀🚀
You’ll be reporting to the Director of Sales & Marketing, Nick Persico, who reports to the CEO and working very closely with our Sr. Partnership Manager, James Urie.
Requirements
- Physically based in North or South American time zones.
- >1 years experience in affiliate management, partnerships, sales, or business development. Ideally, in the SaaS space.
- Curious about people, comfortable running zoom calls and demos, and get fulfillment from helping people grow their business.
- Function from a place of friendly strength.
- High level of proficiency in the English language, both written and verbal.
Key Responsibilities
- Manage, track, and nurture existing affiliate partners in Partnerstack.
- Qualify and approve/deny new affiliate applications.
- Schedule calls with high quality new affiliates to understand their business, how they will promote Close, and offer our support to make them more successful.
- Develop and optimize affiliate relationships in order to drive new acquired customers through affiliate channels.
- Monitor affiliate activity, analyze performance, identify areas of improvement, and optimize affiliate performance to increase affiliate-generated revenues.
- Proactive outreach to high quality partners that are not producing signups or sales to understand how we can help them drive new customers to Close.
- Quarterly communication with startups associated with our top startup program partners to drive top startups to use Close as their foundational sales tool.
- Review and audit monthly affiliate commissions to ensure payouts are correct using Partnerstack.
Why work with us?
- Culture video 💚
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Annual team retreats ✈️
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Co-working stipend
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe’s climate initiative 🌍❤️
- Our story and team 🚀
