Call Center Representative

Job Description

Job Description : Handle mostly inbound phone calls from members calling a centralized center to book an appointment. When they ask for another service you will also be transferring calls to other departments.

Location : FULLY REMOTE!

Start Date : November 7th

Schedule Availability/Hours : Open Monday to Sunday from 7AM-10PM EST (4AM-7PM AZ time) – Schedule is determined based on business needs.

Pay : $20/hour

Contract to hire : 6 month contract to hire.

Minimum EXPERIENCE and MUST HAVES:

Standard Qualifications/Requirements:

• Must have 1-2 years of call center experience (Healthcare preferred).
• Must have excellent communication, reliable and an independent worker.
• Technology skills, Aka – Computer Literacy skills, Microsoft Word and Excel are important.
• Ability to navigate multiple applications.
• General understanding of computers and how to resolve simple issues.
• Proven Attendance.
• No time off in first 30 days.
• Open availability is a must between 7AM – 10PM (EST) 7 days per week.
• Setting up your own computer at home.
• MUST HAVE A DEDICATED QUIET AREA All calls are recorded.
• HIGH-SPEED Internet – if Wifi isn’t working, you will need to hardwire into the modem.
• Completed High School Diploma or GED.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.