Head of People

Job Description

As the Head of People, you will champion our commitment to invest in the development of our current team and future talent. We believe success lies in our people and this role helps to drive those efforts across our orgs. This includes supporting our leaders and managers through scale, creating an environment where all backgrounds can thrive, aligning our business strategy with our people strategy and using data to develop best practices. You will directly shape our culture and drive the growth, development, and retention of Phantom’s outstanding global team. You will be responsible for building and constantly innovating Phantom’s People function and own our end-to-end employee experience.

• Serve as a trusted advisor and key thought partner to the executive team on all people and cultural matters.
• Be a part of Phantom’s annual and quarterly operational planning process and drive the company’s organizational design as we grow.
• Build our international compensation and benefits programs, including salary bands, market analysis and overall compensation philosophy across the globe. Keep a continuous pulse on the competitive landscape.
• Act as a coach, partner, and confidant to managers and leaders in the organization(s) you’ll support on all things people-related, such as performance management & coaching, employee relations, leveling processes, and organizational development.
• Partner with recruiting to develop and implement a people strategy by anticipating future talent needs, recruitment forecasts, succession planning, and retention planning for critical positions.
• Analyze people data and trends to inform decisions on strategy and programs and ensure we are building healthy orgs that are ready to grow with the business
• Champion diversity and inclusion across the organization; build a diverse team, foster an inclusive culture through recruiting, training, and policies.

• 7+ years experience including leadership experience within a People Operations or HR function in a rapidly scaling startup.
• Possess functional expertise across all general areas of HR, including organizational design, planning, diversity and inclusion, employee experience, talent and performance management, compensation, employee relations, policy writing & compliance.
• Excellent interpersonal, communication, and facilitation skills, and experience supporting employees at all levels of the organization.
• Strong project management and collaboration skills with a proven ability to balance shifting priorities and meet deadlines.
• Experience dealing with international HR policies.