Integrations Product Owner

Job Description

Ferryhopper is revolutionizing online ferry booking! We are collaborating with more than 65 major and smaller ferry companies to offer ferry itineraries to more than 400 destinations in the Mediterranean. We always strive to meet the needs of all travelers and to improve our services for them. And we would like to maintain the excellent quality of our product while expanding our horizons to new destinations!

As a Product Team in Ferryhopper we are always looking to deliver excellent products that make the life of travellers better and easier. Through this Product Manager role, we try to expand our geographic coverage and to improve the quality of our integrations. We are looking for a Product Manager who will be responsible for coordinating the integration of new ferry operator APIs into our system and also the monitoring of the existing ones. We value people who like to dive deep into data, enjoy analyzing needs, spot opportunities and try to provide solutions even in non-well-defined problems.

Within our team you will prioritize the new API integrations along with the rest of the stakeholders, you will monitor the performance of the API integrations, and you will contribute to the go-to-market strategy for new regions. By definition, this role is cross-functional and you will be working closely with development, commercial, marketing and customer support teams, to increase the range and to improve the quality of our core product offering.

The ideal candidate would have experience on integrating APIs, team management skills and a mature business judgment.

The key responsibilities are to:

• Listen to customer needs and receive user feedback

• Collaborate with stakeholders and prioritize the integrations of new ferry-operator APIs

• Prioritize projects and set goals aligned with the product strategy

• Prepare the APIs for development and define the MVP of each API integration

• Communicate with the technical teams of the ferry companies to clarify blind spots

• Work side-by-side with the development and the quality assurance team

• Ensure the quality of the integration to be released

• Measure the success and usage of the integrations and ensure their constant improvement

• Develop scalable processes to keep the stakeholders (Marketing, Commercial, Customer Support) aligned on our inventory offering

Must have:

• At least 2-3 years of experience in a product management role; preferably with a technical background, backend projects and strong analytical skills

• Experimental and data-driven approach. Able to diagnose problems, trends and recommend an action plan to resolve issues

• Set high standards for the product we ship to our customers

• Comfort with transforming vague ideas into clear actions

• Ability to abstract and to balance between perfection and feasibility

• A sharp, analytical mind: your decisions are data-driven and supported by the data that you have researched and collected

• Well versed in lean product development and agile engineering methodologies such as Scrum and/or Kanban;

• Familiarity with project / task management tools (Youtrack, JIRA, Trello, Asana, etc.)

• Great communication and organizational skills in Greek and English; you will be functioning in an international environment.

Nice to have:

• Studies in the field of Engineering, Information Technology or Management of Digital Products;

• Prior experience in API integrations;

• Prior experience in the ferry or Onilne Travel Agency industry;

• A proven track record that you love traveling (just kidding).