Senior Product Designer

Job Description

As a Senior Product Designer you will be directly responsible for the experience our clients have on the platform by studying customer needs and creating a solution to deliver an appropriate experience. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up. As an early member of the team, we will work together to create the building blocks for our development strategy and set up the foundations and processes for future Product Designers at Avoma.

The ideal candidate will be experienced in managing the design process of a B2B SaaS application. We expect you to be a reliable professional, able to balance the needs of the product roadmap and the needs of the customers. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.

We strongly believe in the overall growth and continued development of each new hire. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.In the last 12 months, we have seen 10x growth across all metrics, and we are looking for strong product designer to scale up our platform.

• Create thoughtful and appropriate solutions to design challenges of all sizes by translating research insights into delightful user interfaces which satisfy user needs, business requirements and technical constraints.
• Work in one of our multi­disciplinary product teams and collaborate with engineers in an iterative, transparent and feedback-driven process.
• Produce engaging experiences using sketches, storyboards, information architecture blueprints and prototypes to collect feedback and iteratively improve and support the design process.
• Translate wireframes and experiences into polished visual composites with attention to interaction design whilst following style and brand guidelines.
• Collaborate cross-functionally with product management, engineering and user research to ensure a smooth, data-driven product development process
• Design and prototype elegant and highly useful flows and experiences across multiple media
• Create user flows, wireframes, site maps, customer journey maps, and other tools to guide the product development process.
• Collaborate with product managers and engineers to conceptualize, document, design and develop new product concepts.
• Create high-fidelity mockups and work with engineers and product managers to oversee UI design implementation, while also serving as an advocate for design in strategic product decisions.
• Develop comprehensive annotated design specifications and functional documentation for our engineering team.

Requirements

• At least 4+ years of experience as a Product Designer, UX Designer or Visual Designer at B2B SaaS or Consumer Software company.
• A Bachelor’s degree in a relevant field (Graphic Design, HCI, Visual Communication, UX Design, etc) or you have relevant agency or extensive UX and UI design experience.
• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• A sharp business mind and strong analytical skills to study user feedback and identifying patterns clarifying where to make product improvements.
• An artistic and aesthetic eye to be creative in mixing up colors, shapes and techniques to translate consumers’ wants and needs into designs.
• Great collaboration skills to work with the Customer Success team to understand which features are used the most versus the least to understand what is working well to further optimize the product and develop better product strategies in the future.
• Proficiency in HTML, CSS, and front-end frameworks that you can communicate and collaborate with the engineering team.
• Experience leading customer research and other open-ended research inquiries.
• Must be a US Citizen or Permeant Resident, we do not offer sponsorships at this time. Must reside in the US.

• You never forget there are people at the other end of the screen using our products. You love observing people and their habits. Empathy is one of your favorite words.

• You demonstrate and defend your process for arriving at design decisions. You never do something, “Because it looks good.”
• You don’t stop at the first idea that comes to you. You know how to pull together a cross-functional team and lead a productive ideation session.
• You can turn static wireframes and designs into interactive flows. You can scope and create prototypes for usability testing. You know showing is better than telling when it comes to UX.
• You understand how design systems are built. You know when to follow and when to break established interaction patterns. You champion consistency, flexibility, and reuse.
• You love Figma.
• You have some experience designing and launching Android and iOS apps.
• You have worked in an Agile environment before. You know things like sprints and Scrum.
• You understand how to track and interpret metrics so that they can influence product decisions.
• Knowledge of SaaS, Artificial Intelligence, Sales, CRM domains.

Benefits

• A transparent base salary and uncapped variable compensation structure
  • Salary Range $130,000-$160,000 (DOE)
  • Equity stock options in our Employee Stock Options Program
• 15 days of PTO annually on top of company holidays
• 100% paid Employer Sponsored Benefits for Employee and 50% paid for dependents
• Work from Home Set Up Budget
• Flexible Work Schedule

Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.

We are a venture-funded early-stage startup, have 500+ paid customers, and are growing consistently month over month.